Charles N.
Highly Experienced Trainer And Consultant.
Professional Value
Charles is a demand Planning and S&OP specialist who helps global CPG manufacturers improve forecast accuracy and cut inventory costs. Delivered enterprise‑wide assessments and planning‑software implementations that raised forecast accuracy by up to 15% and reduced inventory levels by 20%, training over 1,000 professionals across Europe, North America and the Middle East regionally.
Selected Clients
Executive Profile
Charles is a senior Demand Planning and S&OP specialist with extensive international experience across food, CPG, retail, transportation, healthcare, and manufacturing sectors. He has led S&OP strategic value assessments, forecasting transformations, and planning technology implementations across Europe, North America, the Middle East, and South East Asia.
He has conducted enterprise-wide Demand Planning and S&OP assessments for multinational organisations, including a large European food supplements manufacturer operating across multiple EU business units. This work involved developing clear roadmaps to strengthen S&OP effectiveness and redesign demand forecasting processes.
Charles has researched, recommended, and supported the implementation of forecasting software for global food companies, Canadian bakeries, transportation firms, and retail organisations. His work typically covers software selection, configuration, ERP integration, and on-site enablement to support robust statistical forecasting and effective cross-functional S&OP processes.
He has led forecasting software configuration and training programmes, including senior leadership enablement and change management. In Saudi Arabia, he conducted S&OP opportunity assessments for a major retail pharmacy chain and trained executive teams on best practices in Demand Management and S&OP implementation. He has also delivered software selection analyses and decision frameworks for retailers in Saudi Arabia and Malaysia.
In addition to advisory work, Charles is an experienced professional trainer and public speaker. He has trained more than 1,000 professionals on Demand Planning, Statistical Forecasting, S&OP, Data Mining, and Inventory Optimisation across Canada, Europe, the Middle East, and South East Asia.
He is recognised for improving forecast accuracy, reducing inventory costs, and enhancing customer service through practical process improvement and effective use of planning technologies.
Expertise & tools: S&OP, Demand Planning, Inventory Optimisation, Forecasting Process Design, i2 Demand Planner, Manugistics DP/DRP, SAP APO & R/3, Logility, Forecast Pro, FuturMaster, Tableau.
Core Competencies
Supply Chain
Deep expertise in demand planning, S&OP, forecasting, and inventory optimisation across complex, multi-region supply chains. Leads assessments, process redesign, and implementation initiatives that improve forecast accuracy, service levels, and cross-functional supply chain decision-making.
Operational Excellence
Focuses on improving operational performance through better planning processes, governance, and execution. Delivers measurable improvements in efficiency, inventory reduction, and service performance by embedding practical, scalable operating models rather than theoretical best practices.
Capability Development
Extensive experience building internal capability through executive enablement, practitioner training, and hands-on coaching. Has trained over 1,000 professionals globally, ensuring planning transformations are adopted, sustained, and owned by client teams.