Abdul R.
Expert On Strategic Planning And Measurement System
Professional Value
Abdul is a strategic planning consultant who helps C‑level executives in public and private sector organisations implement balanced scorecard systems to achieve measurable strategic performance. He has designed and rolled out a corporate BSC that was cascaded into 28 divisional scorecards, institutionalising performance accountability across a national telecommunications firm. His work spans Malaysia’s telecom and banking sectors.
Executive Profile
I am a Consultant/Advisor, specialising in Strategic Planning, Strategic Measurement System and Balanced Scorecard (BSC) Development, Implementation & Training, with over 35 years' working experience in public and private sectors, including telecommunications, IT, banking, project consultants and semi-government.
I served as several managerial posts (Directors, Deputy CEO, COO and General Manager, etc.) and was involved in several Strategic/IT Planning & BSC Projects.
Now I am available as a consultant or advisor for public and private sectors.
Education:
- Executive MBA in IT & Management (Malaysia & Netherlands)
- B.Sc (Hons) in Computer Science (Malaysia)
- Post Diploma in Computer Studies (UK)
BSC/Strategic Plan & Other Key Projects:
- Worked extensively with a leading Malaysian telecommunications company in various positions and projects/assignments:
- After directly learning from Dr. Abdul in 1996, I built Corporate Balanced Scorecard (BSC) and cascaded it into 28 Divisional/Subs BSCs
- Developed & Implemented all BSCs System
- Institutionalised & used BSC to communicate and manage Performance, Accountability and Strategy company-wide throughout the nation
- Set-up a new subsidiary company and developed business portfolio and products
- Rationalised Outlets from 3 celcos into a single brand & managed 100+ Outlets and Sales throughout the Country
- Developed a ‘world-class’ Internet Data Centre for hosting sales and services
- Created a Centre of Excellence (CoE) Business to create and mature the excellence for the Company
- Served in a Satellite telecommunications company providing network facilities for Malaysian Government and its agencies:
- Developed Strategic Plan, BSC, Business Plans, business processes and Sales Pipeline
- Engaged as consultant to develop a Strategic Plan & BSC for a Government agency
Acquired Latest Skills:
- Mining his vast experiences, I had initially developed innovative, simple and practical management tools to develop Business Strategy, Strategy Articulation and Strategy Map for C-level executives, Strategic Planning/BSC consultants and MBA students. The tools have been enriched with insights from the new book ‘The Institute Way’
Core Competencies
Strategic Planning
Abdul develops strategic and business plans with a balanced scorecard, leveraging his experience in Strategic Planning and The Institute Way methodology.
He creates tailored plans for public and private sectors.
His approach ensures alignment with organizational goals.
He has over 35 years of experience in various industries.
Performance Management
Abdul designs and implements performance management systems, including board and management decks and reports based on the Balanced Scorecard framework.
He enables organizations to track and manage performance, ensuring accountability and strategy execution.
His expertise spans multiple sectors, including telecommunications and banking.