Privacy Policy

At Expertbase ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is published in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

• Personal Information: Name, email address, phone number, job title, and company details.
• Sensitive Personal Data or Information (SPDI): We do not generally collect sensitive personal data like financial information (bank account details, credit card numbers), physical, physiological, and mental health conditions, sexual orientation, medical records, or biometric information unless strictly necessary for a specific service and with your explicit consent.
• Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate account creation and logon process.
• To send you administrative information.
• To fulfill and manage your orders and service requests.
• To post testimonials (with your consent).
• To request feedback and contact you about your use of our website.
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4. Security Practices

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

5. Your Rights

You have the right to review the information you have supplied to us and ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible.

6. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may email us at info@expertbase.org.