Shishir S.
Six Sigma Master Black Belt & Pmp Innovator
Professional Value
Shishir helps organisations thrive through innovation and business excellence with 22+ years solving problems across IT, ITES, Mining, Ed Tech and Hospitality. A Six Sigma Master Black Belt, PMP and Design Thinking Practitioner, he specialises in setting up lean, six sigma and transformation programmes globally. Shishir provides creative thinking and innovation leadership, having led global virtual teams for very large companies in process excellence and portfolio management.
Executive Profile
Shishir has over 22 years of experience in solving business problems across various industries, including IT, ITES, Mining, Ed Tech, Elder Care, Hospitality, and HR Outsourcing.
As a Creative Thinker, Innovator, and Design Thinking Practitioner, Shishir is an experienced business excellence and project management leader. He has delivered and set up lean, Six Sigma programs; transformation programs; and portfolio management operations globally for very large companies.
Shishir has led global virtual teams to work with functional teams of HR, IT, finance, procurement, and infrastructure to successfully manage change, outsourcing programs, large transformation, and technology projects.
Certifications held by Shishir include:
- PMP
- Certified Six Sigma Master Black Belt (ISI Bglr)
- ASQ CSSBB
- COPC RC
- ISO 9001:2000 Internal QMS Auditor
Throughout his career, Shishir has achieved notable savings of $40+ million net, trained over 1,000 individuals, and certified over 200 projects.
Core Competencies
Transformation
Shishir leads transformation initiatives by conceptualizing business cases, planning, and managing programs, including cultural change management.
He has delivered transformation programs globally for large companies, achieving notable savings.
Innovation Consulting
Shishir provides innovation consulting services, leveraging design thinking, Lean, and the Theory of Inventive Problem Solving.
His approach generates insights quickly, driving business improvement.
With over 22 years of experience, he brings a unique perspective to innovation consulting.
Call Centre Related
Shishir improves call centre metrics, achieves process excellence, and ensures quality management.
He has experience transitioning services, managing process quality, and driving metric management.
His expertise benefits call centre operations, enhancing overall performance.