Matt S.
Coaching Skills Training Specialist
Professional Value
Matt is a coaching skills trainer who helps frontline managers motivate their teams to higher performance through practical workplace coaching. He has trained more than 200 managers, earned an Association of Coaching quality mark for his two‑day residential course, and participants report measurable gains in team productivity, primarily across the North East of England.
Executive Profile
Matt helps managers motivate their teams to higher levels of performance. He teaches managers the art of coaching so that they have a guaranteed way to gain access to the resources and talents of their people. Matt shows how this makes individuals, teams and organisations far more productive and effective.
He has been a professional coach and consultant for the past 10 years and has also trained more than 200 managers in coaching skills. Matt got into training via his experience of customer care in retail banking.
His Sunderland-based training company is continuing to expand after being recognised with a quality mark for one of their many programmes. Matt obtained the award from the Association of Coaching for their two-day residential course, which they run several times throughout the year at Longhirst Hall, Morpeth.
Matt said: "This is great news for the company, as we feel it reflects our unswerving commitment to coaching skills training for managers and team leaders across the North East." The mark represents an acknowledgement that the course meets strict recognition criteria, and is aligned with a code of ethics and a complaints process.
As well as achieving the quality mark, the company has also recently undergone an extensive rebranding exercise under the guidance of Pulse Creative Marketing. Matt said: "It's becoming more and more common that organisations perceive it to be the manager's responsibility to coach their team members, but they are not necessarily given the right training. That's where we can help - feedback indicates that participants really feel that they arrive at our programmes as managers and leave as coaches."
Matt's speciality is:
- Coaching Skills Training
Core Competencies
Coaching
Matt provides coaching skills training for managers, focusing on real-world challenges such as motivating teams, managing difficult behaviour, and driving organisational success.
His approach is centred on the work environment, delivering practical solutions for managers to achieve results from their teams.
Train The Trainer
Matt is an experienced trainer who teaches coaching skills to other trainers, enabling them to deliver effective training programmes.
He has a strong background in teaching and has delivered training events globally, making him a skilled trainer of trainers.
Customer Care, Service
Matt has a background in customer care, having worked in retail banking, which informs his approach to training and coaching.
He understands the importance of delivering excellent customer service and can help managers develop these skills in their teams.