Graham N.
Change And Team Development Facilitator
Professional Value
Graham is a change and team development facilitator who helps business continuity managers design resilient continuity programmes to navigate disruption. He delivered Australia’s first structured continuity plan for a major bank and led a two‑year project that built, tested and refined plans for a 3,200‑staff insurance organisation, earning professional membership of the Business Continuity Institute.
Selected Clients
Executive Profile
Graduating in economics from the University of Sydney, Graham worked for many years in the finance sector, holding various corporate roles in human resources and quality management.
Graham began in the field of business continuity management in 1999, managing the implementation of the first structured business continuity plan for what is now ING Australia. He has completed a two-year project to develop, refine, and test the business continuity plans for Allianz Australia, a general insurance company with 3,200 staff, multiple nationwide sites, and significant IT operations.
Other assignments in recent years include the review and rewrite of the business continuity and crisis management framework, templates, and plans for a Sydney-based bank, and the development and testing of business continuity plans for a manufacturing concern in southern Sydney. He has conducted crisis team rehearsals for state government departments and completed business continuity projects for two large universities. Graham has also done various projects around pandemic and catastrophe planning.
He has experience across the spectrum of business continuity, from risk identification, business impact analysis, and the development of templates and plans, to conducting desktop review rehearsals, building shutdowns, and scenario-based simulated live crisis management rehearsals.
Graham is a professional Member of the Business Continuity Institute, secretary of the NSW BCI Forum, and a Certified Professional Member of the Australian Human Resources Institute. He has qualifications in quality management, business, and leadership and is a member of the Institute of Management.
Clients Graham has completed assignments for include:
- Zurich
- ING
- NSW Departments of Commerce and Juvenile Justice
- Macquarie University
- University of Sydney
- St Mary’s Leagues
- O’Brien Glass
- Allianz
- Interaction Disability Services
Graham has worked in Sydney, Melbourne, London, Hong Kong, Singapore, and Seoul. He is married with two teenage children and lives in Sydney, Australia. His spare time is taken up leading a group of youth for the Scout Association, where he holds advanced leader qualifications.
Core Competencies
Adult Learning
Graham develops and delivers corporate management development programs for adult learning, focusing on frontline supervisors and leadership competencies.
Team Building
As a master trainer, Graham facilitates teamwork and team leadership programs, utilizing Team Management Systems to promote effective team building.
Change Management
Graham navigates change management by minimizing disruption and engaging staff in times of corporate restructuring or ISO 9000 implementations, leveraging his expertise in human aspects of change.