Deborah E.
Internationally Accredited Trainer
Professional Value
Deborah is a trainer who helps telecommunications firms develop customised technical and personal development programmes that enhance strategy, key processes and team capability. Drawing on her years in the sector, she applies the World Class Customer Service framework to raise customer satisfaction scores and embed lasting performance improvements across all business levels.
Executive Profile
With years of experience in the demanding and challenging industry of telecommunications, this lady facilitator, Deborah, has outstanding skills in facilitating and achieving successful results.
She is a dynamic, energetic and highly motivated trainer. She has developed and delivered customised training courses for both technical and personal development needs of all types of business.
All training is aimed at further developing your current strategies, values, key processes and techniques to promote personal, team and business advancement.
Core Competencies
Communication
Deborah possesses excellent communication skills, with a strong background in telecommunications and experience in developing customised training courses for technical and personal development needs.
Customer Care, Service
Deborah delivers high-quality customer care and service, utilising her expertise in World Class Customer Service and Personal Development to promote business advancement and customer satisfaction.
It - Information Technology
Deborah has a solid understanding of IT principles, with her experience in the telecommunications industry providing a foundation for her skills in information technology and technical training.