Sid R.
Canada's Top Organizational Development Speaker, Trainer
Professional Value
Sid helps leaders create great places to work by improving employee and customer satisfaction simultaneously. With an MBA and CSP designation, he provides strategic yet pragmatic guidance through speaking and training. His reputation is built on practical tips that leaders at all levels can implement immediately.
Selected Clients
Executive Profile
Sid, MBA, CSP, provides insights, guidance, and practical tips and hints to leaders at all levels in their pursuit of creating great places to work by simultaneously improving employee and customer satisfaction.
Sid has developed a strong reputation for being both strategic and pragmatic with respect to customer satisfaction, sales, people development, leadership development, and in leading change in organisations.
As a leading-edge speaker, consultant, and trainer, he has developed a strong reputation for being both a strategist and pragmatist as it relates to Customer Satisfaction, Sales, People Development, Leadership Development, Strategic Planning, Leading Change, and Culture shift in organisations.
He has earned his management and speaking expertise through:
- Executive management responsibilities in retail and software development fields
- 10 years of experience with Wilfrid Laurier University facilitating courses in organisational behaviour, training & development, and interpersonal communications
- Adjunct executive development professor for: York University (Schulich Executive Education Centre) and the University of Winnipeg
- Establishing the Summit Awards for Service Excellence for the Healthcare Service Excellence Association
- Conducting customer and employee surveys
- 20+ years providing clients with customised programmes that get results
Sid is the 2007 President of the Canadian Association of Professional Speakers (CAPS). His personal mission is to “help people focus their energy into growing their business and its people, and themselves”.
Sid is a master trainer and consultant in Insight instrumentation and HS diagnostics and instruments. He is an adjunct professor for York University’s Schulich School of Business, University of Winnipeg, and previously with Wilfrid Laurier University.
Core Competencies
Leadership
Sid possesses extensive leadership experience, having held senior executive positions with profit and loss responsibility.
As an adjunct professor at the Schulich School of Business, he has taught leadership development to executives.
His expertise enables him to provide guidance on effective leadership strategies.
Management
Sid has a strong background in management, with a proven track record of delivering high-profile projects on time and within budget.
He has taught organizational development at Wilfrid Laurier University, and his expertise includes strategic planning and team management.
Sid's management experience spans multiple industries, including retail and software development.
Customer Care, Service
Sid has a deep understanding of customer care and service, having developed and implemented successful programs for major retailers.
His strong retail background and experience in conducting customer and employee surveys enable him to provide actionable insights on enhancing customer satisfaction and loyalty.