P
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Business Training

Patrick P.

Qualified Internationally Experienced Instructional Designer

St Leonards Nsw, Australia

Professional Value

Patrick is an instructional designer who helps L&D directors in multinational corporations develop competency‑based programmes for complex systems. He has delivered a supervisory training series to 40,000 managers for a major automotive group and led PeopleSoft roll‑outs across 61 countries, using validated instructional design methods and Kirkpatrick‑level evaluations to boost knowledge transfer.

Selected Clients

General MotorsAmerican ExpressFordChrysler CorporationHartford Insurance GroupPeters Principals Pty LtdOhio State UniversityAmerican Association of Training and DevelopmentTelstraMacquarie BankExxonReutersStarwood HotelsStandard Chartered BankSamsungSeikoRheemIT&TCastrolCoca-ColaCiticorpDanaHooverHoneywellOccidental InsuranceCoopers and LybrandCustom Credit Finance CompanyManufacturers Mutual InsuranceNew South Wales RailwayAustralian Tax OfficeAustralian Social Security OfficeSydney Water BoardSterling Defense GroupMichigan State UniversityDartnellNational Australian BankManufacture's Mutual Insurance

Executive Profile

After obtaining his Master's degree in Educational Media and a degree in Journalism, Patrick completed his PhD in Instructional Development & Technology at Michigan State University; his dissertation involved research at General Motors, Ford, and Chrysler Corporation in the USA.

He has written several articles in training and development, including Dartnell, and has been an invited presenter to the American Association of Training and Development. Since his career commenced, he has held several senior appointments with multinationals, including consulting with them internationally.

Summary of his experience:

  • Hartford Insurance Group: Designed, developed, and delivered MIS courses to corporate, regional, and branch office managers.
  • Chrysler Corporation Sterling Defense Group: Developed instructional materials, task analysis, behavioural objectives, criterion-referenced tests, management delivery system, validation, and revisions for instructional materials used for the M-I tank training - US Army operators and maintenance worldwide.
  • General Motors Managerial Educational Services: Developed instructional materials for General Motors training program series - Professional Supervisor Series for 40,000 supervisors and competency-based supervisory training.
  • Peters Principals Pty Ltd, Sydney, Australia: Conducted training need analysis, train the trainer, designed and developed training programs and curriculum on: performance appraisal; technical training; product knowledge; sales and prospecting; customer service; industrial marketing, systems training, and operations training for clients listed below.
  • Ohio State University: Conducted management development and strategic planning classes in HRD.
  • American Express: Designed and developed American Express "Select for Success through Competency-Based Interviewing" program. Managed implementation and operations training in JPAA region comprising 13 Asian back offices into Sydney. Appointed as Lead Trainer for Peoplesoft across American Express Globally - Train the trainer of the Peoplesoft program internationally in 61 countries.

Independent Consulting:

  • Telstra: Documentation and training required for new internet product for sports commission.
  • Macquarie Bank: Designed developed training of content management and delivery system (CMADS) for corporate Internet for novices through power users.
  • Exxon: Worldwide implementation of "Achieving Service Excellence" training for procurement department.
  • Reuters: Worldwide implementation of "Achieving Service Excellence" training for network engineers.
  • Starwood Hotels: Worldwide implementation of "Professional Sales Skills" for sales manager and sales representatives.
  • Standard Chartered Bank: Evaluation of worldwide corporate training programs including both classroom and e-learning utilising evaluation at Levels 1, 2, 3, and 4.
  • Samsung: Recruited, reference-checked all Staff for Samsung at the Sydney 2000 Olympics, including staff for: athlete's lounge, product promotion, concierge, and business centre including multilingual staff.

Clients:

  • Seiko
  • Rheem
  • IT&T
  • Castrol
  • Coca-Cola
  • Citicorp
  • Dana
  • Hoover
  • Honeywell
  • Occidental Insurance
  • Coopers and Lybrand
  • Custom Credit Finance Company of National Australian Bank
  • Manufacture's Mutual Insurance
  • New South Wales Railway
  • Australian Tax Office
  • Australian Social Security Office
  • Sydney Water Board

Core Competencies

Adult Learning

★ 40+ years experience

Patrick has expertise in Adult Learning, with a strong background in instructional development and technology, allowing him to design and deliver effective training programs for adult learners.

His experience in corporate training and education enables him to understand the needs of adult learners and create engaging learning experiences.

He has worked with various organizations, including General Motors, Chrysler Corporation, and American Express, to develop and implement training programs that cater to adult learning principles.

Education & Training

★ 40+ years experience

Patrick has a strong foundation in Education and Training, with a PhD in Instructional Development & Technology and experience in designing, developing, and delivering training programs for corporate, regional, and branch office managers.

He has worked with prominent organizations, such as Hartford Insurance Group, General Motors, and American Express, to create and implement training programs that enhance employee skills and knowledge.

His expertise in education and training enables him to develop effective curriculum and instructional materials.

Train The Trainer

★ 40+ years experience

Patrick is an experienced Train the Trainer professional, with a proven track record of training trainers and developing training programs for various organizations, including Peters Principals Pty Ltd, American Express, and Standard Chartered Bank.

He has designed and delivered train-the-trainer programs, enabling trainers to develop the skills and knowledge needed to deliver effective training sessions.

His expertise in train-the-trainer programs allows him to create interactive and engaging learning experiences that enhance trainer capabilities.