Ahlam S.
Business Process Reengineering Consultant
Professional Value
Ahlam is a business process reengineering consultant who helps Jordanian government agencies modernise operating models and secure international trade agreements. She delivered Jordan’s accession offer to the Government Procurement Agreement and streamlined the Jordan Upgrading and Modernisation Programme, cutting idle time and boosting resource efficiency. Her work spans public‑sector reforms across Jordan’s ministries and state‑owned enterprises.
Executive Profile
Ahlam is currently the managing director of a consulting company based in Jordan. She has more than 10 years of consulting experience; where she played a very active role in developing the operating processes of the Jordan Upgrading and Modernization Programme (JUMP).
She also worked successfully as Advisor to the Competitiveness Team at the Jordanian Ministry of Planning and International Cooperation where she managed, supervised and conducted several cluster studies and worked on creating cluster working groups for the footwear, marble and stone sectors in addition to being part of the working team for the Competitiveness of Governorates initiative.
She has solid experience in the field of work management and business process reengineering as well as in the field of feasibility studies, market studies, and providing organisational restructuring, for many public and private sector clients.
One of her key achievements was the crucial role she played in preparing Jordan’s accession offer to the Government Procurement Agreement (GPA). She also advised the Government on its negotiation strategy to the GATS Agreement new negotiation round.
Core Competencies
Re Engineering
Ahlam conducts organizational analysis to identify challenges hindering development and growth.
She develops process maps and suggests modifications to optimize resource utilization, reduce idle time, and increase customer satisfaction.
Her expertise in re-engineering enables her to streamline processes and improve overall efficiency.
Economics
Ahlam has expertise in economics, including sectoral studies, investment studies, and impact assessments.
She advises on international free trade agreements and competitiveness studies, supporting the creation of a conducive business environment.
Her work enhances the competitiveness of the private sector and contributes to the development of governmental institutions.
Business Development
Ahlam drives business development through a range of studies, including market and feasibility studies, organizational restructuring, and human resource development.
She formulates strategies to support business growth and improvement, leveraging her expertise to deliver results-driven solutions for clients.