Tahir K.
Training Workers / Staff / Supervisors And Managers
Professional Value
Tahir is a trainer who helps Pakistani manufacturing and service firms develop sales, marketing and customer service skills for workers, supervisors and managers. He draws on 16 years of hands‑on experience delivering performance‑boosting workshops for over 30 banks and industrial giants, achieving measurable sales growth and improved customer‑service metrics across finance, chemicals and textiles sectors.
Selected Clients
Executive Profile
Tahir has over 16 years of hands-on sales, marketing, and management experience in some of the leading companies in Pakistan, in sales, marketing, and customer service. He has marketed services as well as products in the consumer and industrial sectors.
Tahir worked in the chemicals industry with BOC Pakistan for over nine years, serving the steel, auto, pharmaceutical, textile, consumer goods, and chemical industries, among others. He also has experience in the textile industry in marketing and sales when he worked for Gul Ahmed Textile Mills Limited. Tahir has been responsible for production operations as well as marketing and sales in the companies he has worked for.
Tahir is presently working with a sought-after training solutions company as Senior Associate, where he has been designing and conducting courses and workshops for the financial, industrial, and service sectors since 2001 on a full-time basis, but has been involved in training since 1995. He also teaches at Greenwich University, Karachi, as visiting faculty.
Tahir's clients include:
- Habib Bank Limited
- National Bank Limited
- Allied Bank Limited
- United Bank Limited
- Muslim Commercial Bank
- Soneri Bank
- Prime Bank
- Metropolitan Bank
- PICIC
- Atlas Honda Limited
- Hinopak Motors Limited
- General Tyres Limited
- Sysmax (I.T.)
- Getz Pharmaceuticals
- Abbot Laboratories Pakistan Limited
- New Jubilee Life Insurance
- EFU General Insurance
- BOC Pakistan
- Attock Cement
- Jaffer Brothers
- TCS Pakistan
- DHL
- AVA
- Blue Communications
- Bankers Development Institute
- Orix Leasing
- ACCA
- Kapco
Tahir trains in these topics:
- Understanding Body Language
- Communication Basics
- Building Rapport
- Sales
- Overcoming Obstacles
- Motivating Yourself
- Supervision Skills (in Urdu)
- Communication
- Effective Telephone Skills
- Addressing Performance Problems
- Empowering for Motivation
- Positive Thinking and Motivation
- Negotiating Skills
- Understanding Body Language
- Selling Skills
- The Fundamentals
- Sales - Closing Skills in Selling
- Winning Through Customer Service
- Focus on Customer Service
- Working with Upset Customers
- The Art of Dealing with People
- Time Management
- Overcoming Challenges
- Team Building
- Supervision Skills (in Urdu)
Core Competencies
Customer Care, Service
Tahir develops rapport with customers and callers through effective communication and positive attitude.
He handles upset customers by listening and solving problems, remaining calm under pressure with excellent communication skills and problem-solving abilities.
Sales - General
Tahir has experience in sales and marketing positions, driving year-on-year sales growth with a customer-first approach.
He has worked in various industries, including chemicals and textiles, and has a strong understanding of sales principles and practices.
Personnel Development
Tahir has managed production operations and developed insight into worker and supervisor motivation and productivity.
He has delivered training programs for workers and supervisors in leading Pakistani companies, focusing on personnel development and performance improvement.