Samer Y.
Regional Management Consultant & Trainer, Mentor & Coach.
Professional Value
Samer is a management consultant who helps NGO leaders in the MENA region achieve sustainability through strategic planning and business development. He coordinated the REACH progress unit (2001‑2005) and launched multiple business‑support projects, delivering training programmes that have served over 500 participants and revamped membership services for a national consultants’ institute across Jordan, Saudi Arabia and the UAE.
Executive Profile
An expert in building national strategies, establishing NGOs and running their operations to reach a sustainable level, Samer is considered a business development expert on both internal and external levels. Conducted management training programs and consultancy projects on a regional level, especially in the field of improving Management Skills and Organizational Structures.
Coming from an extensive background in establishing, managing & developing Business Support Organizations (or Business Associations), Samer worked on several projects at various levels, from the Strategic planning level to following up on a detailed action plan… as well as monitoring & evaluation roles.
Between the years 2001 & 2005, Samer served as the REACH Progress Unit Coordinator, and then the Marketing Manager for the Information Technology Association – Jordan (int@j), handling all operations related departments, such as Membership, Marketing, Public Relations, Information & Research.
Samer then moved to handle several “internal consulting” positions in different organizations, such as:
- an Executive Director for six months for the Institute of Management Consultants & Trainers in Jordan (IMC), where a complete revamp of activities and membership services was made
- Deputy CEO with Al-Rajwa Investments
- Director of Marketing & Business Development with Tamleek Real Estate Investments & Development, where he was responsible for the launch of several projects (and companies) from the initial conception of the idea to the monitoring & evaluation
- “Senior Training Manager” at Sale for Distribution and Communication Company (an affiliate of Saudi Telecom company – STC)
In addition to the above, Samer has a comprehensive experience in leading and managing non-profit international organizations such as
- Junior Chamber International (JCI), as a Local Chapter President (Amman West)
- Toastmasters International, where he established and led several clubs and served as Division Governor, and the chairman of a district-level conference with over 500 participants
Samer believes that personal and professional development should be the number one priority to all individuals and organizations. And his personal motto: Knowledge is Power.
Currently, Samer travels around the MENA region, delivering training programs and leading a number of consultancy projects that focus on Strategic Planning, Business Development and Human Resources Development.
Core Competencies
Strategic Planning
Samer utilizes his expertise in Strategic Planning to aid clients in developing and implementing comprehensive business strategies.
He guides them in establishing a clear vision, mission, values, and goals, as well as defining tactics and accountability metrics through SMART goals and KPIs.
Samer's approach ensures that clients can effectively plan, execute, and monitor their strategic objectives.
Human Resources
Samer develops and implements Human Resources systems for various companies, including grading structures, salary scales, job descriptions, employee manuals, and policies.
He also conducts soft skills training programs to enhance organizational capabilities.
Samer's Human Resources expertise enables companies to streamline their operations, improve employee performance, and increase overall efficiency.
Business Development
As a Business Development expert, Samer designs and delivers training programs to enhance Sales and Customer Service professionals' skills across different industries.
His expertise encompasses product development, marketing strategies, sales, customer service, and loyalty program design.
Samer's Business Development strategies empower companies to drive growth, improve customer satisfaction, and increase revenue.