Radhika B.
Customer Relations & Communication Consultant
Professional Value
Radhika , customer‑relations consultant who helps senior leaders in global IT firms and multinational banks build culturally‑savvy stakeholder engagement and high‑impact media presence. She has delivered cross‑cultural communication programmes for teams of up to 42 nationalities and secured coverage on BBC and CNN, enhancing brand perception. Operating from Mumbai, she draws on 20 years in aviation, the UN and corporate consultancy.
Selected Clients
Executive Profile
Radhika is a senior communications professional with over 20 years of experience in diverse industries like International Aviation, United Nations, and Corporate Consultancy.
She played a senior role in customer relations management, was the Special Assistant to the Under-Secretary General, United Nations, and presently, a Mumbai-based Corporate Training Consultant, Coach, and Mentor with clients from global IT companies, multi-national companies, and banks.
Radhika has considerable training expertise in the areas of communications, customer relations, marketing and sales, presentation and articulation, etiquette, and cultural sensitivity. She lived abroad for 15 years and has extensively travelled to all continents. She speaks eloquently and articulates impressively.
She has written a novel which is in line for publication, acted in mainstream Bollywood films, is a professional singer with an album ready for marketing, and an image consultant.
Radhika has been involved in developing communication plans - media and non-media activities, building and developing media relations, planning events, speaker opportunities, besides Business Development, recruitment, handling the five verticals - media relations, advertisements, sponsorships, brand building, stakeholders' engagement, and internal communications - brochures, leaflets, website, corporate films, etc. She has worked with international news networks like BBC, CNN, Al Jazira, and others abroad.
Radhika has worked in an international work environment with as many as 42 different nationalities in one single company. Her personality traits exhibit dynamism, assertiveness, amiability, motivation, glamour, and focus. She feels best enthused in a challenging work environment with multi-tasking opportunities and deadline-based assignments.
Radhika's specialties include:
- Writing and idea creation
- Branding
- Communications and public relations
- Media relations
Core Competencies
Communication
Radhika specializes in corporate communications and public relations, providing training in skills such as communication, presentation, and marketing.
She helps clients develop effective communication strategies.
Her expertise includes cross-cultural communication and time management.
Customer Care, Service
Radhika has experience in customer care and service, having trained large multinationals in soft skills, cross-cultural training, and communications skills.
She has worked with international airline cabin crew and provided motivation training and presentation skills.
Language, Culture
Radhika has expertise in language and culture, with skills in writing and idea creation, branding, communications, and public relations.
She is experienced in media relations, having worked with international news networks.
Her cultural sensitivity is enhanced by her experience living abroad.