Shirley S.
Engaging, Experienced & Effective!
Professional Value
Shirley , leadership coach who helps senior corporate teams unlock innovative sales and service performance. She has delivered over 1,000 keynote presentations worldwide and conducted more than 8,000 hours of one‑on‑one coaching, equipping blue‑chip organisations with practical tools that boost leadership capability and customer‑centric culture. Her programmes span industrial and commercial sectors across South Africa and international markets.
Executive Profile
Shirley - Engaging, Experienced & Effective!
Shirley has facilitated over 8,000 hours of one-on-one coaching and delivered over 1,000 presentations globally. She was a key note speaker at the prestigious Global Speakers Summit 2009 and Past President of the Professional Speakers Association of Southern Africa, 2008-2009, JHB Chapter. Additionally, Shirley co-presented her breakfast show with Mark Taylor on Mix Radio 93.8fm.
In addition, Shirley has facilitated and developed programmes for the Institute of Marketing Management Business School (IMM) and Global School of Business (GSB), and several others; with a break-away period working at the Institute of Directors SA (IoDSA).
Experience: Professionally qualified and highly experienced International Presenter and Facilitator with extensive knowledge and skills in Sales and Service, Coaching and Mentoring, Communications and Client Relations; gained in a wide range of industrial and commercial sectors. Additionally, Shirley has coached, designed, developed, consulted and facilitated on leadership, strategy, train-the-trainer, communication, management, negotiation, sales, presentation skills and customer service programmes, specialising in leadership and innovation.
Technique: Shirley has an incredible gift to touch the heart as well as the mind, leaving the audience feeling inspired, motivated and wanting more. Having a reputation for engaging and entertaining, knowledge-filled presentations, she always slips in "how to" techniques and practical ideas.
Shirley's quick wit is intoxicating and her knowledge profound. She brings a refreshingly unique quality to each programme. She is in great demand, being recognised as a leading facilitator, speaker and coach, working with many blue chip companies.
Choosing Shirley will help make your next event extraordinary!
Core Competencies
Customer Care, Service
Shirley delivers Customer Care and Service programmes with expertise and knowledge.
She has facilitated numerous workshops and presentations, providing tools for organisations to succeed.
Her experience spans various industrial and commercial sectors, focusing on sales, service, and client relations.
Shirley's programmes are designed to inspire and motivate, offering practical ideas and techniques.
Leadership
Shirley is a seasoned expert in Leadership development.
She has coached and facilitated programmes for leaders, specialising in strategy, innovation, and communication.
With extensive experience in international presentations and facilitation, Shirley brings a unique quality to her programmes, leaving audiences inspired and motivated.
Her leadership programmes are tailored to provide tools and expertise for success.
Train The Trainer
Shirley's Train the Trainer programmes are designed to equip organisations with the necessary tools and expertise.
As a highly experienced facilitator and presenter, she has developed and delivered programmes for various institutions, including the Institute of Marketing Management Business School and the Global School of Business.
Shirley's approach is engaging, entertaining, and knowledge-filled, providing practical ideas and techniques for trainers.